Good To Know

Shipping & Returns

How your order gets to you, and what happens if something's not quite right.

Shipping & Delivery

Sourced globally, delivered to your door

100% Free Shipping in South Africa

To bring you the highest quality beauty products at the best possible prices, we partner directly with trusted global suppliers. Because our products are sourced internationally, shipping times may be slightly longer than local deliveries.

To thank you for your patience and support, we are proud to offer 100% free shipping on all orders across South Africa, ensuring you receive premium quality beauty products delivered straight to your door without extra costs.

Returns & Exchanges Policy

Our commitment if something's wrong

Due to the international nature of our supply chain and strict hygiene standards for beauty products, all sales are final. We gladly accept returns or exchanges only in the following circumstances:

The item received is faulty, damaged, or defective.
The item received is incorrect (differs from the product ordered).

If you receive a faulty or incorrect order, please contact our customer support team within 3 days of delivery with your order number and a photo of the item. We will swiftly arrange a replacement or refund to make it right.

Have a question about your order?